Corporate

Our Corporate Office outside San Diego • About Us
• Contact Information
• Easy Ordering
• WASSCO Guarantee
• 
Shipments
• 
Payment
• Freight Terms & Freight Chart
• Sales Tax
• Prices
• 
Returns
• 
Ordering Online
• 
International Customers
• 
Privacy Policy
• 
Security


About WASSCO

Dear Valued Customer:

Welcome to WASSCO... where we continue our commitment to having “The Answer” to all soldering, assembly and production equipment needs or problems you may experience. Our mission statement is clear: “WASSCO is a Customer Driven Company.” Harmony with our environment continues to be an important issue. Providing “The Answer” to the industry for environmentally safe soldering and cleaning products remains high on our list of customer service priorities. This year WASSCO celebrates 47 years in the industry providing quality products to satisfy your electronic assembly needs. All of us at WASSCO appreciate your business and are proud to have this opportunity to serve you once again. Call or e-mail us today! We look forward to hearing from you!

Sincerely yours,

Al Rios
Vice President
alrios@wassco.com

Contact Information
Sales Office:   Corporate Office:  
Outside California


Los Angeles

San Diego

N. California (toll free)


San Diego Fax

Los Angeles Fax

Sales E-Mail:

800-4WASSCO
(800-492-7726)

(310) 787-3030

(858) 679-8787

(877) WASSCO1
(877) 927-7261

(858) 679-8909

(310) 787-3031

sales@wassco.com

Address:


Telephone:

Fax:
12778 Brookprinter Place
Poway CA 92064

(858) 679-0444

(858) 679-3736

 

E-Mail Addresses:

 

Vice President:

Webmaster:

General Information:

alrios@wassco.com

webmaster@wassco.com

info@wassco.com

 

Technical Help:

     
For technical assistance with your application questions or any other queries concerning the tools and products on our site, please e-mail us. One of our experts will contact you as soon as possible to give you the help you need.

 

It's Easy to Order...
1.  Order by Phone  
  Outside California
1-800-4WASSCO
1-800-492-7726
  N. California (toll free)
1-877-WASSCO1
1-877-927-7261
  Los Angeles
(310) 787-3030
  San Diego
(858) 679-8787
2.  Order by FAX
(858) 679-8909
  Los Angeles
(310) 787-3031
3.  Securely order any product online.    

sales@wassco.com
Satisfaction Guaranteed

If you are not satisfied with the items ordered from our catalog, please return them within 30 days for a prompt credit, refund or replacement. Non-standard, special order and drop ship items are non-cancelable and non-returnable.

Shipments

All orders are shipped within 24 Business Hours. Business Hours are Monday through Friday, 5:00am to 5:00pm PST.

In stock orders received by 6:00pm EST/3:00pm PST will be shipped the same day on approved credit. We will accommodate your needs; please let us know if you need overnight or 2-day delivery.

Payment

We accept Visa, Mastercard and American Express. NET 30 terms are extended to business accounts on approval of credit.

Freight Terms

F.O.B. Poway, CA. Most orders ship U.P.S. unless another carrier is specified.

Handling Charge
A $4.50 handling charge applies to all orders.

Freight/Shipping Charges:
This chart is for shipping charges on credit card orders only.
For Terms Accounts, freight will be billed at the time of shipping.

Location
Method
Purchase Amount
Shipping Charge
Inside United States (Any State)
Ground
$0.00 to $39.99
$40.00 to $99.99
$100.00 to $174.99
$175.00 to $299.99
$300.00 to $499.99
$500.00 and up
$6.95
$10.95
$15.95
$17.95
$20.95
We will contact you.
Inside United States (Any State)
3 Day
$0.00 to $39.99
$40.00 to $99.99
$100.00 to $174.99
$175.00 to $299.99
$300.00 to $499.99
$500.00 and up
$16.95
$20.95
$25.95
$27.95
$30.95
We will contact you.
Inside United States (Any State)
2nd Day
$0.00 to $39.99
$40.00 to $99.99
$100.00 to $174.99
$175.00 to $299.99
$300.00 to $499.99
$500.00 and up
$26.95
$30.95
$35.95
$37.95
$40.95
We will contact you.
Inside United States (Any State)
Next Day
$0.00 to $39.99
$40.00 to $99.99
$100.00 to $174.99
$175.00 to $299.99
$300.00 to $499.99
$500.00 and up
$56.95
$60.95
$65.95
$67.95
$70.95
We will contact you.

Hazardous Material (HazMat) Hazardous Material (HazMat) Charge
Product Considered Hazardous, per D.O.T. regulations, can only be shipped within the 48 contiguous United States. Hazardous material cannot be shipped via air freight. An additional $20.00 shipping charge will apply to each package consisting of hazardous materials. (US only)

Sales Tax

Added to all California customer orders unless a tax exempt certificate is provided at time of purchase.

Prices

Prices are in US Funds, Industrial net and subject to change without notice. For quotations on larger quantities of any item, please contact our nearest location.

Returns

Should be sent to 12778 Brookprinter Place, Poway, CA 92064. Please call and request a Return Material Authorization number to accompany your return along with a copy of the original packing list to ensure proper credit. A 15% re-stocking fee may apply to some returns.

How to Order Online

When viewing any product listed on our site, use the handy button at the bottom of the part description to add the item to your order form. To place an order with us, simply complete the form with the correct products and quantities and hit the process button.

Once You’ve Ordered
1. We'll e-mail you back a few minutes later confirming our receipt of your order.
2. Then we'll call (or e-mail) you within 1-4 business hours (Monday - Friday) with specific delivery and shipment information. At this time we'll also get your approval on prices for any special order parts you entered that were not listed on our site.
International Customers

Your export needs can be met from an inventory representing several manufacturers of quality production soldering materials and supplies. We currently maintain an inventory of over 5,000 different part numbers. The export department can ship to any country in the world except those prohibited by U.S. Law.

Pricing
Pricing on this web site is in U.S. funds.

Minimum Orders
Minimum export order is U.S. $250.00, F.O.B. shipping point. Canada, U.S. Possessions, Embassies and U.S. Government Installations are exempt from the minimum order requirement.

Payment Terms
Export orders are accepted on the basis of payment in advance of shipment by certified check, bank draft, wire transfer, Visa or MasterCard.

•  Certified check or bank draft should be mailed directly to:

   WASSCO
   12778 Brookprinter Place
   Poway, CA 92064-6810 U.S.A.

•  Wire transfer of funds may be advised through our bank:

   Please call (858) 679-8787 for more information.


Letters of Credit
Payment may be made by confirmed irrevocable Letter of Credit provided order for export is more than U.S. $1000.00, F.O.B. shipping point. Letter of Credit must be payable at sight, valid for at least 90 days from date of issue, with all bank charges to the account of the buyer.

•  Letter of Credit to be advised and payable at:

   Regents Bank
   875 Prospect St. #100
   La Jolla, CA 92037 U.S.A.
   Attn: Jay Hibert
   Phone: (858) 729-7705
   Fax: (858) 729-2645

Term of Sale
Standard export quotation pricing is F.O.B. shipping point, Poway, CA, at which point legal title and responsibility for goods is transferred to the buyer. C&F, C.I.F. and F.A.S. quotation will be offered upon request. Charges for insurance and shipping will be added to the invoice. A handling charge will apply for special consular certification, export documentation or special packaging for sea freight. Buyer is responsible for tariffs or import duties.

Shipping
Orders will ship via the most economical and suitable method, unless other arrangements are made at the time of the order. We reserve the right to select the air carrier, freight forwarder and shipping method to ensure damage free, on time delivery of your merchandise.

Merchandise Return
Please contact WASSCO via FAX for return authorization and instructions. (Shipping charges for returned merchandise are to be paid by the buyer.)

Electrical Equipment
All electrical equipment contained in our catalog is 110VAC / 115VAC, 60Hz. Quotations of price on 220VAC, 50Hz, electrical equipment can be furnished upon request.

Hazardous Materials
Product Considered Hazardous, per D.O.T. regulations, can only be shipped within the 48 contiguous United States. Hazardous material cannot be shipped via air freight.
Privacy Policy
e-mail: 
 
phone: 
(858) 679-0444
(858) 679-8909
corporate
sales
1. 
For each visitor to our site, our Web Server does not recognize the consumers domain name or e-mail address.
2. 

We collect:

A.  The e-mail address of those who communicate with us via e-mail or who give their e-mail address while ordering or catalog request.
B. 

Information on where the consumer was referred from (which search engine) and what keywords were used for the search.

C.  User specific information on what pages consumers access or visit.
3. 
E-Commerce: We are a secure internet website and any confidential information will not be shared with any organization.
4. 
Information that we collect is used to improve the content and flow of our web site.
5. 
Information collected, including names, address and e-mail addresses, is not shared with or sold to any organization.
6. 
We reply by e-mail only to those who correspond with us.
7. 
You will be put on our mailing list by either requesting a catalog or ordering a product.
8. 
Please write, e-mail, or call if you have any further questions regarding our privacy policy regarding our electronic catalog, or regular catalog or mailing list.
Security
Secure Site
SSL Certificate
The Secure Sockets Layer (SSL) is a commonly-used communications protocol for transmitting private documents via the internet securely. SSL uses a cryptographic system that uses two keys to encrypt data - a public key known to everyone and a private or secret key known only to the recipient of the message. Our SSL Certificate is provided by Comodo. Comodo is focused on providing next generation, trust and security enabling products, services and solutions. They secure our e-commerce web site with strong industry-standard 128/256 bit encryption with trusted digital SSL certificate authentication and encryption. Click here for more information on Comodo's SSL Certificate.

Better Business Bureau Online Better Business Bureau
WASSCO meets all BBBOnLine participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine trustmark. Click here for more information about the BBBOnline reliability Program.